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The pre-study is an engineering service, not a sales meeting. A dedicated Randek project leader leads the development and configuration of the right system for you, and commits to a lead time afterwards. It may reuse proven equipment from the Randek portfolio or specify new machines, always defined against what you asked for, and against the reality of your factory: available production surface, capacity demand, automation level, acceptable staffing, and your current or future building system.

It is also where real innovation happens. Several functions now standard across the AutoEye, ZeroLabor and AutoWall ranges were first developed during a customer’s pre-study, and where new systems are needed the agreement can include building and testing prototypes. Scope and cost are agreed in writing before the work begins, so the investment is understood before it is made.

• A detailed layout adapted to your available production surface
• 2D/3D visualisation and simulation of the equipment
• Capacity level based on your building system
• Development, building and testing of new functions where needed
• Technical specification, delivery time and a quotation

Maintenance comes in two forms. Corrective maintenance is the expensive kind: it arrives unscheduled, stalls production, burns operator hours and cannot be planned around. Preventive maintenance is what keeps it rare. The evidence is clear that working proactively lowers the total cost of maintenance over the life of a line.

Randek builds a customised preventive programme with you, sized to the complexity of your equipment, typically yearly or biannual efforts to secure long-term operation. Routine work can be handled by your own team after training, while major recurring work is carried out by or with Randek. When corrective maintenance is still needed, we provide diagnostic checklists and support by phone or VPN, and a spare-parts strategy keeps the right parts within reach, held by you, by Randek, or both.

• A customised preventive-maintenance programme
• Corrective support with diagnostic checklists, by phone or VPN
• A spare-parts strategy, with stock held by you or by Randek
• Training so your team can perform part of the maintenance itself